Mercedes-Benz Service24h

We get you back on course – day and night

Mercedes-Benz Service24h is ready to give you rapid, expert assistance round the clock.
Have you had a technical breakdown on the road or do you need assistance after an accident*? Our European-wide Mercedes-Benz Service24h helps you directly. Our service hotline 00800 5 777 7777** will respond to your call and arrange for rapid, professional assistance. 365 days of the year, 7 days a week, 24 hours a day.

Breakdowns can often be fixed directly at the site, especially if the malfunction in the vehicle has been transmitted remotely in advance to the relevant Service24 staff via telediagnosis (FleetBoard must be activated). If the breakdown cannot be fixed on site, then we help bring the vehicle to the nearest Mercedes-Benz workshop and find a way for you to continue on your journey.

* In the event of personal injury, please inform the police and emergency services

** Mobile phone rates vary according to service provider. Alternative number: +49 69 9530 7277