Safety - at the heart of all our thinking

The Integral Safety Concept from Mercedes-Benz divides vehicle safety into four phases:

Phase 1: safe driving

Phase 2: in critical situations

Phase 3: in an accident

Phase 4: after an accident

To reduce consequential damage after an accident and support the work of the rescue services, a number of different actions are initiated, depending on the type and severity of the impact registered by the system: 

  •  Best possible protection: the engine can be turned off automatically and the fuel supply can be cut off.
  • Eye-catching lighting: The hazard warning lights and interior emergency lighting can be automatically activated, to prevent secondary accidents and make it easier for rescue teams to find the vehicle involved in the accident.
  • Accessibility from the outside: the door-locking mechanism can be automatically released. Additionally, integral crash joints between the wing and the door can make opening the doors after a frontal collision easier.
  • Helpful connection: In the event of an accident or breakdown, the Mercedes-Benz emergency call system can automatically establish contact with an emergency call centre. The system is available in countries for the entire useful life of the vehicle.

[1] Requirement: an active Internet connection.

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Note: Some models / features may not be available for the Hong Kong market.