'With our additional services, your electric van is in the best hands from day one. I’m also here to help you keep operating costs consistently low – and to provide you with advanced digital tools that make maintenance even more efficient and convenient. 

When it comes to technical expertise in electric vans, you’re in the right place. We have both the know-how and the equipment for all necessary maintenance and repair tasks – ensuring your vehicle always remains ready for action.'

 

Sales Manager at Mercedes-Benz

We’re here to support your business success – today and in the years to come. Our goal: to keep your vehicle available to you as consistently as possible. 

With highly trained experts and a wide network of authorised Mercedes-Benz service partners, you can focus fully on what matters most: your business.

Our all-electric vans come with a free battery certificate, which you receive with the purchase of the vehicle. This means that, in addition to the statutory liability for material defects and the new vehicle warranty, you also receive the following warranty:

For a total period of eight years from delivery or initial registration or up to a total mileage of 160,000 km, the maximum residual capacity of the high-voltage batteries in the battery pack is not less than 70 % of initial capacity. This gives you the certainty that your vehicle will be reliably available for your business for a very long time. 

If your vehicle’s high-voltage battery needs to be repaired, you can count on the leading technological expertise of Mercedes-Benz: with our high-voltage battery repair centre, we are expanding our range of services for electric vans. Almost all components of a high-voltage battery can be repaired here, from modules and control electronics to current sensors. This approach is significantly more cost-effective than replacing the entire battery. 

We help you to increase the availability of your vehicle and plan ahead. You can digitally monitor the health of your electric vehicle remotely at any time. This allows you to identify at an early stage when a service appointment is due – which you can then easily book with us, 24/7. Digitalisation also makes the maintenance of your electric van even more convenient and reliable.