‘We keep you and your business moving.’ 

‘If your van breaks down, I’m here to help – no matter the time of day. One call is all it takes, and I’ll be with you as quickly as possible to get you back on the road. If immediate repairs aren’t possible on site, we’ll tow your vehicle to the nearest authorised Mercedes-Benz workshop. While you focus on your business, our service team will focus on your van. Because we’re committed to keeping you moving – and your business running.’ 


Maintenance Technician at Mercedes-Benz

Service Technician in workwear with tablet in his hand to ensure competent support from Mercedes-Benz .

Peace of mind, wherever you are.

For your business to run smoothly, your van needs to stay on the road. However, vehicle breakdowns, accidents or even vandalism can happen any time. If your van is no longer ready to drive, Mercedes-Benz Service24h is there to get you moving again. Across Hong Kong, 24 hours a day, and wherever you need us, we’ll carry out repairs on site whenever possible.


If an immediate repair isn’t possible, we’ll tow your vehicle to the nearest authorised Mercedes-Benz workshop. There, repairs are prioritised to get you back on the road as quickly as possible – and if needed, we’ll help arrange an alternative mobility solution. So, your business keeps moving without losing any revenue.

Driver in a Mercedes-Benz Sprinter calls the Mercedes-Benz Service24h hotline via the on-board menu if she has a problem.
A woman calls the Mercedes-Benz service 24h hotline, a Mercedes-Benz Sprinter is stationary by the side of country road.

You call.  
We get to work – 24/7.

A vehicle breakdown is nothing to worry about. You can reach us 24 hours a day on the Mercedes-Benz Service24h hotline. Alternatively, if available in your vehicle, you can also reach us via the Mercedes me button.

Call us now: +852 9541 2191