
Optimised Assistance.
Helps you to save time and costs.
Optimised Assistance.
With the "Optimised Assistance"1, package, service work can be planned in good time and performed more efficiently. You thus benefit from maximum availability of your vehicle. Should any support be required on the road, you will receive help quickly.
Mercedes PRO connect services are available for eVito vehicles produced since 03/2019. If you have any questions concerning the availability of Mercedes PRO connect services for your eVito, please contact your dealership.
Services included.
-
Maintenance and Repair Management
-
Accident and breakdown management
-
Mercedes-Benz emergency call system
-
Software updates
Mercedes PRO connect services are available for eVito vehicles produced since 03/2019. If you have any questions concerning the availability of Mercedes PRO connect services for your eVito, please contact your dealership.
The "Maintenance and Repair Management" service is only available to a limited degree for the Mercedes-Benz Vito with a Euro 6c engine (repairs due are notified to Mercedes-Benz dealers, maintenance due is not).
The selection of a preferred Mercedes-Benz Service Partner is required for using the entire scope of services of Maintenance and Repair Management.
The performance of services in conjunction with the integrated communication module is dependent on the network coverage of the mobile service provider.
Your "Mercedes-Benz emergency call system" is already active ex factory.
Updates for the multimedia systems and Operating Instructions are only available in conjunction with the MBUX multimedia system with 17.8 cm (7-inch) touchscreen or the MBUX multimedia system with 26 cm (10.25-inch) touchscreen.
By accepting the General Terms of Use, software updates are active for each vehicle.
This is how to use Optimised Assistance.
Maintenance and Repair Management: real-time information for drivers about upcoming services.1
Accident and Breakdown Management: get help using the breakdown call button.
Mercedes-Benz emergency call system: in an emergency, you can use the SOS button to initiate a call to the emergency services.
Software Updates: keep the software in the vehicle up to date thanks to online updates.
Software Updates: if desired, activate automatic updates when these become available.
The Mercedes PRO connect App must not be used while the vehicle is on the move. Otherwise there is a risk of being distracted from the traffic, and of the driver or others being endangered. Please also observe the legal requirements of the country in which you are currently located.
Compatible models.
Vehicles and models |
Sprinter 910, Sprinter 907, eSprinter 910, Vito 447 (from 05/2019), eVito 4471, V-Class 447 (from 03/2020) |
Mercedes PRO connect services are available for eVito vehicles produced since 03/2019. If you have any questions concerning the availability of Mercedes PRO connect services for your eVito, please contact your dealership.