Remote Services

Everything under control when you're out and about.

Is my vehicle locked securely? Are the windows and sliding sunroof closed? No need to panic. The Digital Extras Remote Services* let you check and control the vehicle status remotely at any time.

 

Use your smartphone to unlock the doors if you have locked yourself out or passengers are already waiting at the car while you are still on your way to the vehicle. Lower the interior temperature by opening the windows if your vehicle is stood in the sun. Or close the sliding sunroof if it starts to rain unexpectedly** or you have forgotten to close it.

 

Your advantages at a glance:

  • Check whether the doors are locked at any time
  • Lock or unlock the doors from wherever you are
  • Check whether the windows (incl. sliding sunroof) are closed at any time**
  • Open and close the windows and sliding sunroof from wherever you are**

 

Availability of the Digital Extras services

For information about the availability of the service in different countries or regions and model series as well as required optional equipment, please refer to the overview of services. This can be found in the Terms of Use in the "Digital Extras overview of services" section.

 

Also of interest:

Frequently asked questions

Remote Retrieval of Vehicle Status

Terms of Use: Digital Extras Services

* The following services are included in the Remote Services – depending on your vehicle's equipment: Remote Door Locking and Unlocking, Remote Window Control or Remote Window and Sliding Sunroof Control.

** On vehicles equipped with the rain sensor, the sliding sunroof moves to the ventilation position automatically when it starts to rain.

Remote Services

Valet Protect

Monitor your Mercedes-Benz – even when getting it parked

Maximum security – even when you leave your vehicle in the hands of a valet service and get it parked by another person: the Mercedes-Benz App notifies you immediately if your vehicle is used without authorisation. The app lets you choose when you receive notifications.

Your advantages at a glance:

  • Mercedes-Benz App warns you when your vehicle is used without authorisation
  • Maximum security for your Mercedes-Benz during your absence

 

Availability of the Digital Extras services

For information about the availability of the service in different countries or regions and model series as well as required optional equipment, please refer to the overview of services. This can be found in the Terms of Use in the "Digital Extras overview of services" section.

 

Also of interest:

Terms of Use

Valet Protect

Parking

Now you can find a parking space without the stress

Never again waste time looking for a free parking space. Your Mercedes-Benz and the Digital Extras Parking service make it possible. Whether in the multi-storey or on the street – your vehicle can now find a suitable parking space for you.

 

Mercedes-Benz not only shows you public multi-storey car parks, it also lets you know how many free spaces there are. In addition to this, it also informs you of the likelihood of finding a parking space in selected area (carpark information provided by the carpark.)

 

For forward planning, you can use the Mercedes-Benz App and send the desired parking space to your navigation system as a POI. Furthermore, you can have all parking information displayed directly in the navigation system and select it as a destination.

 

Your advantages at a glance:

  • Never again waste time and energy looking for a parking space
  • Show parking options directly in the navigation system – including detailed information such as the number of free spaces
  • Plan ahead and at your leisure from home – with the Mercedes-Benz App

 

To take the stress out of parking, simply activate the Parking service on the Mercedes-Benz Portal.

 

For in-vehicle use, you can activate parking as a POI symbol in your navigation system. In the Mercedes-Benz App, use the "P" symbol on the mobility map.

座駕停泊保護

Remote Window and Sunroof Control

Windows and sunroof under control.

Are the windows closed? No need to panic. With the Digital Extras service Remote Window and Sunroof Control you can check and remotely control the status at all times.

 

Lower the interior temperature by opening the windows if your vehicle is stood in the sun. Or close the sunroof when it rains unexpectedly* or you have forgotten to close it.

 

Your advantages at a glance:

•  Check whether the windows and sunroof are open or closed at any time

•  Open and close the windows and sunroof when you're out and about

•  Available on the Mercedes-Benz App

 

Availability of the Digital Extras services

For information about the availability of the service in different countries or regions and model series as well as required optional equipment, please refer to the overview of services. This can be found in the Terms of Use in the "Digital Extras overview of services" section.

 

Also of interest:

Frequently asked questions

Remote Retrieval of Vehicle Status

Terms of Use: Digital Extras Services

* On vehicles equipped with rain sensor, the sunroof moves to the ventilation position automatically when it rains.

Availability of the Digital Extras services

For information about the availability of the service in different countries or regions and model series as well as required optional equipment, please refer to the overview of services. This can be found in the Terms of Use in the "Digital Extras overview of services" section.