Remote Retrieval of Vehicle Status.

Know what's coming.

Everything in order? Just ask your vehicle: you can use this service at any time to remotely check important vehicle data such as* mileage, tyre pressures, washer fluid level, brake pad status, brake fluid level, fuel level, or remaining range in the case of hybrid vehicles, and the next service date. You can then have the results displayed on your computer or smartphone. This is particularly convenient when preparing for a journey or filling in forms.

 

Your advantages at a glance:

  • Retrieval and display via the Mercedes-Benz App on your smartphone
  • Retrieval of charge level, range and charging status in the case of hybrid vehicles

 

Availability of the Digital Extras services

For information about the availability of the service in different countries or regions and model series as well as required optional equipment, please refer to the overview of services. This can be found in the Terms of Use in the "Digital Extras overview of services" section.

 

Also of interest:

Frequently asked questions

Terms of Use

* The service descriptions for vehicles compatible with smart control may vary from those for vehicles compatible with Mercedes connect.

Remote Retrieval of Vehicle Status

Remote Services

Everything under control when you're out and about.

Is my vehicle locked securely? Are the windows and sliding sunroof closed? No need to panic. The Digital Extras Remote Services* let you check and control the vehicle status remotely at any time.

 

Use your smartphone to unlock the doors if you have locked yourself out or passengers are already waiting at the car while you are still on your way to the vehicle. Lower the interior temperature by opening the windows if your vehicle is stood in the sun. Or close the sliding sunroof if it starts to rain unexpectedly** or you have forgotten to close it.

 

Your advantages at a glance:

  • Check whether the doors are locked at any time
  • Lock or unlock the doors from wherever you are
  • Check whether the windows (incl. sliding sunroof) are closed at any time**
  • Open and close the windows and sliding sunroof from wherever you are**

 

Availability of the Digital Extras services

For information about the availability of the service in different countries or regions and model series as well as required optional equipment, please refer to the overview of services. This can be found in the Terms of Use in the "Digital Extras overview of services" section.

 

Also of interest:

Frequently asked questions

Remote Retrieval of Vehicle Status

Terms of Use: Digital Extras Services

* The following services are included in the Remote Services – depending on your vehicle's equipment: Remote Door Locking and Unlocking, Remote Window Control or Remote Window and Sliding Sunroof Control.

** On vehicles equipped with the rain sensor, the sliding sunroof moves to the ventilation position automatically when it starts to rain.

Remote Services

Valet Protect

Monitor your Mercedes-Benz – even when getting it parked

Maximum security – even when you leave your vehicle in the hands of a valet service and get it parked by another person: the Mercedes-Benz App notifies you immediately if your vehicle is used without authorisation. The app lets you choose when you receive notifications.

Your advantages at a glance:

  • Mercedes-Benz App warns you when your vehicle is used without authorisation
  • Maximum security for your Mercedes-Benz during your absence

 

Availability of the Digital Extras services

For information about the availability of the service in different countries or regions and model series as well as required optional equipment, please refer to the overview of services. This can be found in the Terms of Use in the "Digital Extras overview of services" section.

 

Also of interest:

Terms of Use

Valet Protect

Parking

Now you can find a parking space without the stress

Never again waste time looking for a free parking space. Your Mercedes-Benz and the Digital Extras Parking service make it possible. Whether in the multi-storey or on the street – your vehicle can now find a suitable parking space for you.

 

Mercedes-Benz not only shows you public multi-storey car parks, it also lets you know how many free spaces there are. In addition to this, it also informs you of the likelihood of finding a parking space in selected area (carpark information provided by the carpark.)

 

For forward planning, you can use the Mercedes-Benz App and send the desired parking space to your navigation system as a POI. Furthermore, you can have all parking information displayed directly in the navigation system and select it as a destination.

 

Your advantages at a glance:

  • Never again waste time and energy looking for a parking space
  • Show parking options directly in the navigation system – including detailed information such as the number of free spaces
  • Plan ahead and at your leisure from home – with the Mercedes-Benz App

 

To take the stress out of parking, simply activate the Parking service on the Mercedes-Benz Portal.

 

For in-vehicle use, you can activate parking as a POI symbol in your navigation system. In the Mercedes-Benz App, use the "P" symbol on the mobility map.

座駕停泊保護

Availability of the Digital Extras services

For information about the availability of the service in different countries and model series as well as required optional equipment, please refer to the overview of services. This can be found in the Terms of Use in the "Digital Extras overview of services" section.

 

Also of interest:

Terms of Use: Navigation Services

* Cashless payment only in selected cities and at participating multi-storeys and other car parks.

Telediagnostics.

Deals with wear-and-tear parts in good time.

You can drive with peace of mind as Telediagnostics informs you well in advance if important diagnosable wear-and-tear parts such as brake pads need replacing. If needed your vehicle will automatically send the relevant data to your Mercedes-Benz service partner, who can then contact you.

 

Your advantages at a glance:

  • Worry-free mobility
  • Timely replacement prevents vehicle failure
  • You are contacted by your preferred method of contact
  • Convenient appointment arrangement via the me button in the vehicle

 

Availability of the Digital Extras services

For information about the availability of the service in different countries or regions and model series as well as required optional equipment, please refer to the overview of services. This can be found in the Terms of Use in the "Digital Extras overview of services" section.

 

Also of interest:

Frequently asked questions

Maintenance Management

Terms of Use: Mercedes-Benz Standard Services

Telediagnostics

Remote Door Locking and Unlocking.

Doors under control.

Is my vehicle locked securely? No need to panic. With the Digital Extras service Remote Door Locking and Unlocking you can check the status and lock or unlock the doors remotely at all times.

 

Open the doors by smartphone if you've locked yourself out or there are passengers waiting for you at the car while you're still on your way to join them.

 

Your advantages at a glance:

•  Check whether the doors are locked at any time

•  Lock or unlock the vehicle when you're out and about

•  Available on the Mercedes-Benz App

 

Availability of the Digital Extras services

For information about the availability of the service in different countries or regions and model series as well as required optional equipment, please refer to the overview of services. This can be found in the Terms of Use in the "Digital Extras overview of services" section

 

Also of interest:

Frequently asked questions

Remote Retrieval of Vehicle Status

Terms of Use: Digital Extras Services

Information about the services.

Car-to-X-Communication.

Cutting-edge technology for safer driving.

 

The Digital Extras service Car-to-X Communication warns you in good time of dangerous situations, e.g. an accident, a broken-down vehicle or slippery road surfaces, enabling you to adapt your driving accordingly.

 

How does the Car-to-X technology work?

 

The vehicles that are networked via Car-to-X Communication identify dangerous situations automatically and exchange the corresponding information. When a vehicle receives notification of a danger, e.g. an accident, the location is marked on the navigation map. When the vehicle is approaching the danger, the marked location is highlighted on the map, and in some instances there is also a spoken warning. This enables you as a driver to react in good time and adapt your driving style and speed accordingly, so as to avoid a dangerous situation.

 

You can also make an active contribution to road safety by signalling dangers you observe. If you see an object on the road, for example, you can put out a general danger message via the map menu. This warning message will then be transmitted to all vehicles equipped with Car-to-X technology in the vicinity of the danger spot.

 

The benefits at a glance:

•  Avoidance or mitigation of critical situations in road traffic

•  Fast warning and precise location of dangers

This Digital Extras service forms part of COMAND Online. You can activate it under "Manage Digital Extras > Manage services".

Also of interest:

Terms of Use: Live Traffic Information & Car-to-X Communication

Remote Window and Sunroof Control

Windows and sunroof under control.

Are the windows closed? No need to panic. With the Digital Extras service Remote Window and Sunroof Control you can check and remotely control the status at all times.

 

Lower the interior temperature by opening the windows if your vehicle is stood in the sun. Or close the sunroof when it rains unexpectedly* or you have forgotten to close it.

 

Your advantages at a glance:

•  Check whether the windows and sunroof are open or closed at any time

•  Open and close the windows and sunroof when you're out and about

•  Available on the Mercedes-Benz App

 

Availability of the Digital Extras services

For information about the availability of the service in different countries or regions and model series as well as required optional equipment, please refer to the overview of services. This can be found in the Terms of Use in the "Digital Extras overview of services" section.

 

Also of interest:

Frequently asked questions

Remote Retrieval of Vehicle Status

Terms of Use: Digital Extras Services

* On vehicles equipped with rain sensor, the sunroof moves to the ventilation position automatically when it rains.

From now on: find a parking space without any stress using your Mercedes-Benz App.

Never again waste time looking for a free parking space. Your Mercedes-Benz and the Digital Extras Parking App service for the Mercedes-Benz App make this possible. You can now use the app to find a suitable parking space.

 

The Mercedes-Benz App not only shows you public multi-storey car parks, it also displays the parking spaces currently available there.

 

You can use the app to plan your route from the comfort of your home and send the desired parking space to your navigation system as a POI.

 

Your advantages at a glance:

•  Never again waste time and energy searching for a car parking space.

•  Display possible parking spaces directly via the Headunit Display in your vehicle – including detailed information such as the number of spaces available and price per hour (carpark information provided by the carpark).

•  Plan at your leisure and in advance from home with the Mercedes-Benz App.

In the Mercedes-Benz App, use the "P" symbol on the mobility map.

 

Availability of the Digital Extras services

For information about the availability of the service in different countries or regions and model series as well as required optional equipment, please refer to the overview of services. This can be found in the Terms of Use in the "Digital Extras overview of services" section.