Mercedes me ID.

Your access point to the digital world of Mercedes-Benz.

Mercedes me ID - FAQs


Frequently asked questions about Mercedes me ID.

Mercedes me ID - FAQs


Frequently asked questions about Mercedes me ID.
    • What is Mercedes me ID? What advantages does it offer me?

      What is Mercedes me ID? What advantages does it offer me?

      Mercedes me ID gives you central access to services from Mercedes-Benz, Daimler and our cooperation partners.

      Mercedes me ID provides you with a central point of access that enables you to register for our services as well as a central profile in which you can change your details.

      We are continually improving Mercedes me ID for you, and more and more services will support Mercedes me ID in future.

    • How do I get a Mercedes me ID?

      How do I get a Mercedes me ID?

      If you are a new customer or do not yet have a user account, you will receive your Mercedes me ID when you register.

      If you already have a user account without Mercedes me ID, you can obtain a Mercedes me ID by logging in to your existing user account, accepting the Mercedes me ID access conditions that then appear, and adding your address, phone number, date of birth, and driving licence number.

    • Is use of Mercedes me ID compulsory?

      Is use of Mercedes me ID compulsory?

      If you are a new customer or do not yet have a user account, use of Mercedes me ID is compulsory.

      If you already have a user account without Mercedes me ID, use of Mercedes me ID is optional for you.

    • Can I delete my Mercedes me ID?

      Can I delete my Mercedes me ID?

      You can delete your Mercedes me ID at any time. However, please note that you can no longer use the Mercedes me ID services after deleting your Mercedes me ID. For more information, please refer to the Mercedes me ID access conditions, which you can view in the registration dialogue.

    • How does Mercedes me ID use my personal details?

      How does Mercedes me ID use my personal details?

      In order to offer you Mercedes me ID, it is necessary to collect and process personal details from you. This is done strictly in accordance with the data protection laws applicable in your country, of course.

      For more detailed information, please refer to the Mercedes me ID access conditions.

    Do you have questions about the Mercedes me ID?

    How to contact us
    usp_car.svg

      

      
    usp_call.svg

    Call us

    +852 2594 8168
    usp_mail.svg

    Send us an email

    mmc.mbhk@mercedes-benz.com.hk